Answers
FAQ
Sarhang Palace Museum Hotel is a boutique museum hotel in a ~450-year Safavid mansion (Haj Rasouliha mansion) on Chahar Bagh Paeen, Isfahan — 20 master rooms across 7 tiers, original stairs (no elevator), courtyard breakfast, restaurant, hammam, and carriage transfer toward Naqsh-e Jahan Square.
What are check-in and check-out times?
Check-in after 14:00; check-out by 12:00; half-day until 17:00.
Is there an elevator?
This is a heritage mansion — floors are linked by the house’s original stairs.
Are pets allowed?
Pets are not permitted.
What is the cancellation policy?
Tiered fees (7 days / 72h / 48h); no cancel after check-in.
How are children charged?
Children under 2 free; ages 2–6 half price.
What are the check-in and check-out times?
Check-in begins at 14:00 and check-out is until 12:00. Half-day check-out until 17:00 may be arranged upon request and availability.
Is there an elevator in the building?
To preserve the 400-year-old Safavid heritage structure and historic decorative integrity, floors are connected by authentic mansion stairs with no elevator. Our porters are always delighted to assist with your luggage.
Are pets allowed at the property?
Pets are not permitted in order to safeguard delicate woodwork, antique Persian carpets, and heritage decor.
What is Sarhang Palace Museum Hotel?
Sarhang Palace Museum Hotel (هتل موزه کاخ سرهنگ) is a boutique museum hotel set within the 450-year-old Safavid Haj Rasouliha mansion on historic Chahar Bagh Paeen, Isfahan — featuring 20 bespoke master suites, an open-air pool courtyard, daily breakfast buffet, and traditional wellness care.
How far is the palace from Naqsh-e Jahan Square?
The mansion sits on Chahar Bagh Paeen, Alley 20, just a 12-minute walk from Naqsh-e Jahan Square and 18 minutes from Si-o-Se Pol Bridge. Royal carriage transfers can be arranged for our distinguished guests.
Who is this boutique hotel best suited for?
It is an ideal sanctuary for travelers passionate about history, couples seeking romantic serenity, architecture admirers, and bespoke private gatherings. As a multi-level historic house with original stairs, it is not recommended for guests requiring elevator or wheelchair accessibility.
Do you offer dining, breakfast, and spa treatments?
Yes; an open-air breakfast buffet is served daily in the central courtyard beside the pool. Specialty coffees and afternoon teas are served in the Shah Neshin hall via our digital portal. In-room traditional massage is arranged through our concierge, and selected master suites feature private in-room jacuzzis.